TERMS OF USE FOR PLUMRUSH
Last Updated: 13 June 2026
APPLICATION OF TERMS
Welcome to PlumRush. This web application, website, and digital business card platform (collectively, the "Service") are owned and operated by mypage ltd. Throughout these terms, the Service will be referred to as "PlumRush", "we", "us", or "our".
By registering an account, accessing, or using the Service, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you must not use the Service.
These Terms are governed by the laws of New Zealand.
Account Creation and Eligibility
- Age Requirement: You must be at least 13 years old to use PlumRush. If you are under 18, you must have the permission of a parent or guardian.
- Account Security: You are responsible for keeping your login credentials safe. PlumRush is not liable for any unauthorized access to your account or loss of reward points resulting from a failure to secure your login details.
- One Account Per Person: You may only register and maintain one (1) active user account. Creating multiple accounts to stack rewards or manipulate the platform is strictly prohibited.
Loyalty Points and Rewards System
- Platform Role: PlumRush provides the software infrastructure that allows independent business owners ("Merchants") to host their own loyalty, stamps, and rewards programs. PlumRush does not issue or manage these rewards directly.
- No Cash Value: Reward points, stamps, vouchers, or perks accumulated through the Service (collectively, "Rewards") are promotional tokens managed by individual Merchants. They have no cash value, cannot be redeemed for physical currency from us, and cannot be transferred, sold, or pooled with other users.
- Expiration of Rewards: PlumRush does not enforce a standard expiration period on Rewards. The expiration dates, rules, and terms of any rewards, stamps, or points are determined solely by each individual Merchant using our software.
- Merchant Availability: Rewards are subject to the availability and operating practices of participating Merchants. PlumRush is a platform facilitator and is not responsible or liable if a specific Merchant closes down, leaves the platform, changes their reward criteria, or refuses to honor a reward.
Profile Builder and User-Generated Content
PlumRush provides features allowing you to build digital business cards, profiles, or mini-websites ("User Content").
- You retain ownership of your User Content, but you grant PlumRush a worldwide, royalty-free licence to host, display, and distribute it publicly via the Service.
- You are solely responsible for your User Content. You agree not to upload any material that is defamatory, offensive, misleading, in breach of copyright, or violates New Zealand laws (including the Fair Trading Act 1986).
- PlumRush reserves the right, but not the obligation, to remove any profile or User Content that violates these Terms without prior notice.
Fair Use and Fraud Prevention
To protect our platform and partner merchants, we monitor for abusive behaviour. We reserve the absolute right to immediately suspend or permanently delete your account, remove your public profile, and cancel access to accumulated Rewards, without notice or liability, if we suspect you have:
- Created fake accounts or duplicated profiles.
- Manipulated transaction data, receipts, or validation mechanisms to generate fraudulent points.
- Utilized automated scripts, bots, or unauthorized software to interact with the web app.
- Engaged in abusive, misleading, or deceptive behavior toward PlumRush staff or our participating Merchants.
Account Deletion and Termination
- By You: You can delete your account at any time through your account settings or by emailing hello@plumrush.com.
- Effect of Deletion: Once an account is deleted by you or terminated by us due to a breach of these Terms, your public digital business card will be taken offline, and all accumulated Rewards linked to your profile are permanently forfeited.
Limitation of Liability (NZ Consumer Law)
- Our Platform: PlumRush provides the platform on an "as-is" and "as-available" basis. While we strive for a seamless experience, we do not guarantee that the web app will always be error-free or uninterrupted.
- For Consumer End Users: If you use this platform for personal loyalty rewards, nothing in these Terms excludes or limits your rights under the New Zealand Consumer Guarantees Act 1993 (CGA) or Fair Trading Act 1986. The platform is provided on an "as-is" basis, but our liability to consumers is governed strictly by your statutory rights under NZ law.
- For Business Merchants (Liability Cap): If you are using this Service for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply to your business use. To the maximum extent permitted by law, our total liability to any Merchant or business user for any loss, software downtime, or platform error is strictly capped at a maximum of $50 NZD or the total amount paid by the Merchant to us in the preceding 12 months (whichever is higher).
Specific Merchant Obligations (B2B Rules)
Any business owner using PlumRush to issue rewards or host a digital business card ("Merchant") agrees that:
- You are solely responsible for honoring the rewards, stamps, and promises you display to customers on the platform.
- You must manage user data exposed to you via our platform in compliance with the NZ Privacy Act 2020.
- If you choose to close your account or leave the platform, you must provide your customers with reasonable notice regarding what will happen to their outstanding rewards. PlumRush is not responsible for settling disputes between you and your customers.
Pricing
Any pricing estimates or promotional free tiers displayed on our website are subject to change. PlumRush will communicate formal pricing changes clearly to existing users before any subscription fees are implemented or altered.
Changes to These Terms
We may update these Terms from time to time as PlumRush grows. If we make major changes that impact your account, we will notify you via an on-screen alert or via an email to your registered address at least 14 days before the changes take effect. Your continued use of the web app after changes are published means you accept the new Terms.
Contact Us
If you have any questions, complaints, or feedback regarding these Terms, please contact us at hello@plumrush.com.
