TERMS OF USE FOR PLUMRUSH
Last Updated: 7 September 2026
APPLICATION OF TERMS
Welcome to PlumRush. This web application, website, and digital business card platform (collectively, the "Service") are owned and operated by mypage ltd. Throughout these terms, the Service will be referred to as "PlumRush", "we", "us", or "our".
By registering an account, accessing, or using the Service, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you must not use the Service.
These Terms are governed by the laws of New Zealand, and the parties submit to the non-exclusive jurisdiction of the courts of New Zealand.
Account Creation and Eligibility
- Age Requirement: You must be at least 13 years old to use PlumRush. If you are under 18, you must have the permission of a parent or guardian.
- Account Security: You are responsible for keeping your login credentials safe. PlumRush is not liable for any unauthorized access to your account or loss of reward points resulting from a failure to secure your login details.
- One Account Per Person: You may only register and maintain one (1) active user account. Creating multiple accounts to stack rewards or manipulate the platform is strictly prohibited.
Loyalty Points and Rewards System
- Platform Role: PlumRush provides the software infrastructure that allows independent business owners ("Merchants") to host their own loyalty, stamps, and rewards programs. PlumRush does not issue or manage these rewards directly.
- No Cash Value: Reward points, stamps, vouchers, or perks accumulated through the Service (collectively, "Rewards") are promotional tokens managed by individual Merchants. They have no cash value, cannot be redeemed for physical currency from us, and cannot be transferred, sold, or pooled with other users.
- Expiration of Rewards: PlumRush does not enforce a standard expiration period on Rewards. The expiration dates, rules, and terms of any rewards, stamps, or points are determined solely by each individual Merchant using our software.
- Merchant Control of Rewards: As Rewards are issued and administered by the relevant Merchant, only that Merchant can determine whether a specific Reward is granted, honoured, adjusted, or forfeited. PlumRush's role is limited to providing the software that displays and tracks Reward activity on the Merchant's behalf.
Profile Builder and User-Generated Content
PlumRush provides features allowing you to build digital business cards, profiles, or mini-websites ("User Content").
- You retain ownership of your User Content, but you grant PlumRush a worldwide, royalty-free licence to host, display, and distribute it publicly via the Service.
- You are solely responsible for your User Content. You agree not to upload any material that is defamatory, offensive, misleading, in breach of copyright, or violates New Zealand laws (including the Fair Trading Act 1986).
- PlumRush reserves the right, but not the obligation, to remove any profile or User Content that violates these Terms without prior notice.
Fair Use and Fraud Prevention
Where we reasonably believe you have engaged in any of the conduct below, we may suspend or delete your account, remove your public profile, and restrict access to accumulated Rewards, to the extent permitted by law. Where practicable, we will give you notice and an opportunity to respond before doing so; for serious or urgent cases — such as active fraud or a security risk — we may act immediately and notify you afterward.
- Created fake accounts or duplicated profiles.
- Manipulated transaction data, receipts, or validation mechanisms to generate fraudulent points.
- Utilized automated scripts, bots, or unauthorized software to interact with the web app.
- Engaged in abusive, misleading, or deceptive behavior toward PlumRush staff or our participating Merchants.
Account Deletion and Termination
- By You: You can delete your account at any time through your account settings or by emailing hello@plumrush.com.
- Effect of Deletion: Once your account is deleted, whether by you or by us for a breach of these Terms, your public digital business card will be taken offline and you will lose access through PlumRush to any Rewards linked to that account. Deletion of your PlumRush account does not itself cancel or forfeit any Reward — whether an outstanding Reward is still honoured is a matter between you and the relevant Merchant, subject to that Merchant's own reward terms and any obligations they owe you independently of PlumRush.
Limitation of Liability (NZ Consumer Law)
- Our Platform: PlumRush provides the platform on an "as-is" and "as-available" basis. While we strive for a seamless experience, we do not guarantee that the web app will always be error-free or uninterrupted.
- For Consumer End Users: If you use this platform for personal loyalty rewards, nothing in these Terms excludes or limits your rights under the New Zealand Consumer Guarantees Act 1993 (CGA) or Fair Trading Act 1986. The platform is provided on an "as-is" basis, but our liability to consumers is governed strictly by your statutory rights under NZ law.
- For Business Merchants (Liability Cap): If you acquire or use the Service in trade, you agree, to the maximum extent permitted by law and where it is fair and reasonable that the parties are bound by this provision, that the Consumer Guarantees Act 1993 does not apply to your business use of the Service. To the maximum extent permitted by law, our total aggregate liability to you arising out of or in connection with the Service or these Terms will not exceed the total fees paid by you to us for the Service during the 12 months immediately preceding the event giving rise to the claim.
Specific Merchant Obligations (B2B Rules)
Any business owner using PlumRush to issue rewards or host a digital business card ("Merchant") agrees that:
- You are solely responsible for honoring the rewards, stamps, and promises you display to customers on the platform.
- You must manage user data exposed to you via our platform in compliance with the NZ Privacy Act 2020.
- If you choose to close your account or leave the platform, you must provide your customers with reasonable notice regarding what will happen to their outstanding rewards. PlumRush is not responsible for settling disputes between you and your customers.
- You are responsible for ensuring that the information, offers, rewards, promotions, and other content you provide through PlumRush are accurate, lawful, and not misleading.
Pricing
Some PlumRush services are provided on a paid subscription basis. The applicable subscription fee will be the price displayed or otherwise agreed with you when you subscribe. Unless stated otherwise, prices are in New Zealand dollars and include GST where applicable.
Subscription fees are charged in advance for the applicable billing period and will automatically renew until cancelled. By subscribing, you authorise us or our payment provider to charge the applicable subscription fee using your selected payment method.
You may cancel your subscription at any time. Unless otherwise stated, cancellation will take effect at the end of your current paid billing period and you will continue to have access to the applicable paid services until that date. Fees already paid are non-refundable except where required by law or expressly agreed by us.
If a payment is declined or remains unpaid, we may suspend access to paid features until payment is received.
We may change our subscription fees from time to time. We will give existing paying Merchants reasonable notice before a price change applies to their next billing period. If you do not agree to the new price, you may cancel your subscription before it takes effect.
Physical Hardware
PlumRush may provide or arrange access to physical stamps, devices, or other hardware for use with the Service (“Hardware”). Hardware may rely on technology or services provided by third parties.
You must use Hardware in accordance with any instructions we provide and take reasonable care to prevent loss, damage, misuse, or unauthorised use.
Any specific terms relating to the purchase, ownership, loan, return, replacement, delivery, or replacement cost of Hardware will be disclosed to you when the Hardware is supplied or as part of the applicable subscription, order, or agreement.
The availability and functionality of Hardware may depend on third-party technology and services. Nothing in these Terms excludes or limits any rights or remedies that cannot lawfully be excluded.
Changes to These Terms
We may update these Terms from time to time as PlumRush grows. If we make major changes that impact your account, we will notify you via an on-screen alert or via an email to your registered address at least 14 days before the changes take effect. Your continued use of the web app after changes are published means you accept the new Terms.
Contact Us
If you have any questions, complaints, or feedback regarding these Terms, please contact us at hello@plumrush.com.
